Contact Car Assistant

For help with a vehicle check, report, payment or correction, email our support team.

Email support@car-assistant.co.uk

If the email button does not open your mail app, copy this address: support@car-assistant.co.uk

What to include

• Your order or report reference, if you have one.
• The vehicle registration and the specific result you are asking about.
• A short description of what happened or what you need help with.

Do not send payment-card details or unnecessary identity documents by email.

Questioning a report result

If information appears incorrect, incomplete or out of date, follow our report correction guidance so we can identify the relevant source and check time.